Jobs at RemoteLock

Order Processing Guru

Location: Denver, CO

Department: Operations

Type: Full Time

Min. Experience: Entry Level

LockState is looking for full-time assistance with order processing.  This role is critical to the well-being of our company.  When done efficiently and with a low margin of error, the company runs smoothly. When this function stumbles, the effect ripples through the entire company and productivity suffers. Ideal candidates should have past office management and customer service related experience.  We are looking for someone with a proven ability to multitask in a fast-paced environment, have higher than average organization skills and quickly solve the many issues that can occur with order processing.

You MUST have the following:

  • Above average attention to detail and an inherent desire to GET THINGS RIGHT
  • Positive attitude and interest in participating in a growing company
  • GREAT phone and email skills
  • GREAT multitasking ability and a HYPER-ORGANIZED mentality
  • An affinity for the operational side of love and thrive on process!

Responsibilities Include:

  • Processing of orders from our resellers
  • Follow up on all orders with respective resellers
  • Taking reseller calls and helping them solve any order issues
  • Processing returns
  • Taking customer phone calls

About Us
LockState is a manufacture and leader in innovative security & internet connected home control products. Since 2004 we have been developing high end security solutions for home and office use. Our products include safes, keyless locks, and remote access devices such as thermostats, power plugs, and Wi-Fi enabled locks that can be controlled from anywhere in the world.  Located near I-25 and South Colorado Blvd., we are a relatively small company with a casual & fun work environment.

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